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We maintain several resources to help you find the answers you are looking for.

If you are new to NASA and looking for additional information, we have a comprehensive page describing all the ways to get on track.

Website Help

  • Forgot your password? Request a temporary password which will be emailed to you.
  • Lost your email address? Contact us and we can restore access to your account. Be prepared to prove your identity!
  • If you have a new address, email or otherwise, you can edit this information yourself. Just login and view “My Profile“.
  • If you need a replacement membership card, Contact us – select Membership and we’ll get one out to you as soon as possible.
  • If after reviewing these resources you can’t find the answer to your question, please Contact us – select General Questions.

FAQ

  1. You must be logged in to renew your NASA Membership.
  2. Under My Profile, Click on the Membership button and click Renew Now.
  1. You must be logged in to purchase your NASA Membership.
  2. Under My Profile, Click on the Buy Membership button.
  1. You must be logged in to download your NASA Digital Membership Card.
  2. Under My Profile, Click on the Membership Card button.

You can expect to receive your NASA membership information via mail/email within 60 days following the purchase of your vehicle. This will include your NASA membership code that will allow you to register for your complimentary track experience. If you have any questions about the program or need to reach out to us, please visit NASA GR Track Experience page and submit a request via the Contact Us Form.   

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