We maintain several resources to help you find the answers you are looking for.
If you are new to NASA and looking for additional information, we have a comprehensive page describing all the ways to get on track.
- Forgot your password? Request a temporary password which will be emailed to you.
- Lost your email address? Contact us and we can restore access to your account. Be prepared to prove your identity!
- If you have a new address, email or otherwise, you can edit this information yourself. Just login and view “My Profile“.
- If you need a replacement membership card, Contact us – select Membership and we’ll get one out to you as soon as possible.
- If after reviewing these resources you can’t find the answer to your question, please Contact us – select General Questions.